Have you visited Greatnonprofits yet? It is a web site that allows visitors to rate your agency and post reviews and comments about it. It also allows you to use a pre-formatted box to link to their site so people can review your agency.
If you haven’t already addressed the need to address what people say about your agency online, this news release might be a little scary.
What things do you need to do to get ahead of the curve on this trend, ie people leaving reviews and comments on public sites that can. Do you need to contact your donors or people you serve? What about others who might not have nice things to say?
Please share your thoughts in the comments section.